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Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A pop-up menu will appear. It offers exhaustive information about all the actions that you can carry out on the page in question. Each context menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge array of educational videos illustrating how to use our web hosting Control Panel. They're designed for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can swiftly get to know our Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you are looking for, have a look at our extensive FAQ section, which includes questions asked by actual persons and provides real solutions. We frequently "revamp" our Frequently Asked Questions section with new entries in an attempt to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, you can contact our great team of technical support engineers available 24/7 and ready to assist you with any problem. Each trouble ticket you submit will be responded to within 60 minutes (the average support ticket response time being only twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 282981

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com